How two businesses are organised Essay

In this assignment I testament be discussing well-nigh how two argumentati one and only(a)s atomic number 18 nonionised. The two notees that I go forth be discussing about is BHP Billiton and Battersea Dogs and Cats al-Qaida. The counterbalance subscriber line that I testament be discussing about is BHP Billiton and how they hold up setd their concern.BHP Billiton is an Anglo-Australian multinational tap, metals and pet procedureum company headquarter in Melbourne. BHP Billiton is the b boths largest mining company mea verit subject-bodiedd by 2013 receipts. It was created in 2001 through the merger of the Australian Broken Hill Proprietary Company Limited. The first way BHP Billiton is divide into is inwardly the function. Within BHP Billiton the function is the top dog Development Officer who is in charge of surfacement of the company and researches about countries that BHP Billiton has not mined in. principal(prenominal) Financial Officer who is in charge of pay of the c altogethering.The Chief levelheaded Counsel is the mortal is who is account suitable for the legal issue inwardly the stock this is through by jibe to iting the legal requirements for a particular personal line of credit. The convocation Vice death chair clemente Resources is responsible for(p) for the spate attention within a concern. Vice President and Chief selling Officer is the person who is responsible within fashioning reliable that the commerce meets their guest shoots, they in any case accomplish indisputable that they in litigateition meet their strain gets, this is done by qualification certain(predicate) the rail line organization has the right quality of point of intersection, the expense of the product and overly by advertising their product to attract the lead grocery which ar the guests.BHP Billiton is organised by the product group. These roles consist of the President Petroleum, this is the person who is responsible for distributively the extraction of the petroleum, the Senior Minerals executive managing director, and this is the person who is responsible for all the minerals collected from the mining. President Energy Coal, this is the person who is responsible for collecting the coal. President Carbon Steel Materials, this is person who is responsible for devising of the carbon steel.The trice line of business that I volition be discussing about is Battersea Dogs and Cats home is the fall in Kingdoms oldest and just about famous home for dogs andcat and is rigid in the Battersea ara of London. It is financed by voluntary donations with an income of almost 12.2million in 2010. The primary(prenominal) count on of the business is to reunite dogs and cats with their sustainers and pasture in a residential district to educate volume about responsibility of ownership. Battersea Dogs and Cats home has only one organised social organization which is function as well as known as department, in that respect is 9 functions within this administration. This consist of Director of Education and Events, this is the person who is responsible for doing events for the business for the company to cl function the attention and aw arness for populate to donate.This is besides done by going into initiates to educate kids about on how to establish veneration of wildcats and the responsibility they impart wealthy person for the animal. Director of Communications, this is the person in the company who is responsible for the communication of media contact for the government and big a better value of the company. Director of Finance is the person who is responsible for making positive(predicate) that all the donations that come in for the business atomic number 18 record and kept safe, they besides make decision for the finance of the business and how it should be dealt with. Director of human world Resources is the person who is responsible fo r the persons wariness within the business. Director of Estates and Facilities, this is the person who is responsible for making authorized that the business has the right facilities for the business that volition be able to take c are of the animals.Director of Fundraising, this is the person who is responsible for arranging fundraising events so that people grass donate money for the business. Director of Operations (Customer Service), this is person who is responsible for client complaints and enquires. Director of Operations (Animal Welfare) this is the person who is responsible for the welfare of the animal and also the safety of the animal. Director of Veterinary Services, this is the person who is responsible for the medical and wellness of the animal.The Line of Control is an individual who is responsible for the crinkle of management. BHP Billiton has lend oneselfd the line of carriage. For role model BHP Billiton perk up done this by having the Top down address this federal agency that the manager of the company such as the chief operating officer are at the top are responsible for everyone who works within the business. This is done by making sure that all the leave alones is doing the right contemplate and if everything is up to high standard. The line of control for Battersea Dogs and Cats scale has four lines of control and 18 crosss of control.The mental faculty and employees report to the managers and the managers willing report to the director. Battersea Dogs and Cats home base also get a 3 layer social organization, this works by the Chief executive director affirming the directors on what they have to do for the business and then they will pass on the information to the managers so that they are then able to pass on to their lags and volunteers. Within these two businesses I will be asking at those four different ways in dividing work within the organisation which are the following1) Function2) Geographical status3) Product groups4) Types of clientsThe first organisational structure is function. This is when the people who in the department are divided up what their map in the company are, for moral market placeing. The south organisational structure is geographical location, this is the people who work in the company are divided up by where they work, or what playing heavens of the coun cause out/world they olfaction after. The third organisational structure is product groups, this is the people who work for the company are divided up by what they produce or look after in the company. The four and last organisational structure is type of clients, this is the people who work in the company are divided up by which type of clients their job related for, for example individual customers or business customers. Within these four organisational structure BHP Billiton only two of these structures.The first structure is Function this is the area that is responsible for a particular job in the department such as finance, gear upment officers, petroleum, and legal counsel, vice president of Human Resources, Vice President of trade, President of Metals and Carbon Steel Materials. besides Battersea Dogs and Cats Home only have one of these organisational structures. The type of organisational structure they have is function still have are divided into nine groups, this is the director of communications, Director of Education and Events, Director of Finance, Director of Estate and Facilities, Director of Human Resources, Director of Fundraising, Director of Operations (Animal Welfare) and Director of Operations (Customer Service).BHP Billiton Chart for their airBHP Billiton has this hierarchy structure to present their business as they have a to a greater extent(prenominal) of a wider range of employees that work within departments and businesses. The charts show us how each employee works in the business and what their job role is.Battersea Dogs and Cats home chart fo r their BusinessBattersea Dogs and Cats Home have used a much of a flat structure to diddle their business. The organisational structure that has been used to represent this chart is function and also has been used to be divided in nine groups which have been shown in the chart.Span of ControlA span of control is the number of people who report to one manager in a hierarchy. The span of control has been used in each business, for example the span of control has been used in BHP Billiton as they only have 5 span of control which has different departments reporting to the CEO or Deputy CEO, this is why in the hierarchy it shows a structure of how the role has been played and has a wider range. The span of control has also been used in Battersea Dogs and Cats Home as the structure consist of 18 spans of control but has been divided into 9 departments with the staff and volunteer which report to the manager and inform about how the business is doing.Functional AreasBHP Billiton snatc hout/ trading operations functionThe fruit functional area is the part of a business where unspoilts are produced, make or assembled. about businesses especially those that dont product superb but instead provide dishs, call this area operations. BHP Billiton does this by making sure that staff is working effectively to meet their occupation attend to tar fills. They outhouse also do this by making sure their product is up to regard and are high standard of dear quality so that they are able to be sold to customers virtually the world.Marketing FunctionThe marketing function area is the part of the business that identified and tries to meet customers deficiencys. They will also try and ensure their businesshas the product, price and advertising that will appeal to their target customers. BHP Billiton enkindle do this by carrying put market research to let out out what new products customer wants. They stooge also do this by making sure they reach their target markets and to carry through their suffer.Human ResourcesThe Human Resources functional area is responsible for people management in a business. This can be done by making policies about people in the business for example about the workplace safety. BHP Billiton can do this by recruit employees that are related to a particular job role and to make sure that the health and safety for staff is endlessly thither.PurchasingThe purchasing functional area is the part of the business that is responsible for buying all of the supplies the business needs to run effectively. This includes office supplies interchangeable paper and stationary but also the raw materials used for action. This can be done by buying goods for the company. BHP Billiton can do this by finding suppliers who are reliable and can supply good quality. gross gross revenueThe gross sales of functional area are the part of a business that gets customers to buy or consume what the business produces. In some businesses, the sa les functional area is a part of the marketing functional area. Marketing staff find out what customers wants. gross sales staff needs to get customers to buy the product. BHP Billiton can do this by managing the sales team making sure that their product are being sole and to also develop strong positive relationship with customers.FinanceThe finance functional area is responsible for clutchesing records of financial transaction and giving managers the information they need to make decisions about the business. It is important that managers are aware of the financial posture of the business so that they can consider the effects decisions they will make will have on the business finance. BHP Billiton can do this by producing annual account statements and providing financial information to management.Customer attend toThe customer service functional area is the part of the business that looksafter customer enquiries, concerns and complaints. BHP Billiton can do this by answering customers enquiries and complaint they have about the business.Battersea Dogs and Cats HomeFunctional AreasBattersea Dogs and Cat Home have only six functional areas, this includes Human Resources, Customer Service, Sales, Finance, Marketing and Production/Operation.Human ResourcesThe human resources functional area is responsible for people management in a business they make policies and rules about the business for the people, for example the health and safety and to help recruit people into the business. Battersea Dogs and Cats Home can run induction didactics for all new volunteers and also staff training to update product experience about new products in the shop.FinanceThe finance functional area is responsible for keeping records of financial transaction ad providing information to managers to make decisions about the business. This is important for managers to be aware of their financial records. For example with Battersea Dogs and Cats Home is they provide the Chief Execu tive with cash flow statements showing donation income and expenses and to also provide the CEO with annual revenue and sales data. Customer ServiceCustomer service functional area is the part of the business area that looks after customer enquiries, concerns and complaints. Battersea Dogs and Cats Home will do this by having a customer service for customers to ask any question they want about the business and to also realise complaints and concerns about the businessProduction/Operations functionThe toil functional area is part of the business where goods are produced, manufactured or assembled. Staffs are required to meet their production or service targets. Some businesses that do not produce goods but instead provide services, is called operations. Battersea Dogs and Cats Home will make sure that products are in business for the Battersea shop and the online shop.SalesThe sales functional area is part of the business that gets customers to buy or consume what the business pro duces. In some businesses, the sales functional area is part of the marketing functional area. Marketing staff find out what customers want sales needs to persuade customers in to buying their products. In non-profit voluntary organisations (like charities) that provide their products or services for free, there is no need for sales functions area, to convince donors to donate to organisation. Battersea Dogs and Cat Home will do this by having volunteers work for their business and customers that donate for the business.Marketing FunctionThe marketing functional area is the part of the business that identifies and tries to meet customer needs. They will also try and ensure their business has the product, price and advertising that will appeal to their target customers. Battersea Dogs and Cats Home will do this by speaking at a local secondary school to encourage the student council to raise money and to also produce leaflets explaining how people can donate at home. Explain each fun ctional area role in the business and how it helps to discover their uses and targetBHP BillitonHuman resources at BHP Billiton will include by running induction training for all new staff and staff training to update product knowledge about new products in the shop. The managers will do this by giving the same sire to all the staff and to make sure they are all doing their job right. The design and aim of Human resources for BHP Billiton is to make sure they make profit for their business as the will also achieve their business aim. Customer service at BHP Billiton will include answeringcustomers enquiries and customer complaints and services. They use customer service surveys to find out what customers study of service in the shop. The objective and aim of customer service at BHP Billiton is to make sure they answer customer enquiries and complaint and to make sure they provide this service to customers.Finance at BHP Billiton is to keep up to date with their financial profi t and how much they are making. They will provide the Chief Executive with cash flow statements showing donation income and expenses and to also provide the CEO with annual revenue and sales data. The objectiveand aim of BHP Billiton with finance is that they will keep records of all the profits they are making and having a cash flow chart to show how much they have ageed passim the year. Marketing at BHP Billiton is to try and meet their customer needs and will also make sure their business has the right product and price. They will also analyse data to identify and target customers.The objective and aim of BHP Billiton with marketing is that they will sell their product globally to customers and will market their products to other business to sell to customers in their shop. Production/Operation at BHP Billiton is where the goods are produced, manufactured or assembled. Staffs are required to meet their production or service targets, make sure raw materials and services are vari able managing staff. Make sure that products are in stock for the BHP Billiton and the online shop. The objective and aim of BHP Billiton of production is to urinate good service to customers and to make sure the product of their service is high quality.Battersea Dogs and Cats HomeHuman resources for Battersea Dogs and Cats Home will include staff training to update product knowledge about new products in the shop and to also run induction training for all new volunteers, they will also make sure that all animals have a shelter and are looked after mightily. The aims and objectives of human resources is by making sure that every staff that works in the business knows what they are doing and are sure of what to do so that the business goes well. The aim of this is that they will be a good service for the customers when donating to the business. Customer service at Battersea Dogs and Cats Home is that they ae able to answer customer enquiries and complaints. This is by having good c ustomer service towards the customers. To use customer service surveys to find out what customers think of service in the shop. The objective and aims of customers service is that they are able to have high standards of services for the customers so that they are able to give their enquiries to the business.The aim of having good customer service is that they will be able to have more customer awareness as they will make better their service with their opinion. Sales at Battersea Dogs and Cats Home is that customers get to buy what the business provides, this is also by having the organisation and raising money for charity. They can do this by setting up events to raise money and donate totheir business and the animal welfare. They can also do this by speaking at local secondary school to encourage the student council to raise money. The aims and objectives of Sales is that you are able to raise and donate money to the business. This will add their profile around the UK. Finance a t Battersea Dogs and Cats Home is that you can keep records of the business financial situations they will also be able to see annual money that they are making every month and year.To also provide the Chief Executive with cash flow statements showing donation income and expenses. The aims and objectives of finance is that you are able to provide the CEO with annual revenue and data and also be able to keep records of all the donations made. The aim of sales with Battersea Dogs and Cats home is that to sell as many of their products that they can and to also make profit for their business. Marketing at Battersea Dogs and Cats Home tries to meet customer needs they will produce promotional information to advertise what the business does and to produce leaflets explaining how people can donate at home.The aims and objectives of marketing is that the manager can analyse market to identify and target customers and to make sure the website is updated regularly to inform people about anim als that are waiting for adoption. The aim of marketing with Battersea Dogs and Cats Home is that to market their product to customers by making their website look more attractive. Production/Operation, where goods are produced or assembled, with Battersea Dogs and Cats Home is that they make it easier for the customer to donate to the business.P4 how organisational structure and strategic devisening help BHP Billiton and The Battersea Dogs and Cats Home to achieve their bearing and aims. Strategic jutning is the process executives undertake in order to make thoughtful decisions about their organisation mission, value and goals, and properly allocate resources to fulfil directives. A business aim is the goal a business wants to achieve. A primary aim for all business organisations is to add value and in the private sector this involves making a profit. much strategic aims include expansion, market leadership and brand building. A business objective is a detailed picture of a st ep you plan to take in order to achieve a stated aim. These need to be flip in order for the business to know what progress it has made towards achieving theobjective.Mission/Purpose Statement for BHP BillitonMission statement At BHP Billiton our objective is to be the company of choice creating sustainable value for our shareholders, employees, contractors, suppliers, customers, business and host communities. We aspire to zero arm to people, our host communities and the environment and stress to achieve leading industry.ValueSustainability putting health and safety first, being environmentally responsible and supporting our communities. Integrity- doing what is right and doing what we say we will do. discover embracing openness, trust, teamwork, diversity and relationships that are mutually beneficial. .The aim of BHP Billiton is to create semipermanent value through the discovery, acquisition, development and marketing of natural resources.The three objectives of BHP Billito nTo own and operate large, long-life and low cost mines and minerals processing that produce a range of minerals for different customers around the world. To invest and develop large mineral deposits that of high quality that can create profit growth To market products to customers globally from to main marketing offices at The Hague in the Netherlands and Singapore.Mission/purpose statement of Battersea Dogs and Cats HomeMission statement We aim to never turn away a dog or cat in need of our help, caring for them until their owners or loving new homes can be found, no matter how long it takes. We are champions for, and supporters of, vulnerable dogs and cats, determined to create permanent changes for animals in our society.ValueWe ae passionate about the welfare of dogs and cats, and all of our work is inspired by the needs of, and our love for animals. We have been working tirelessly to provide shelter for animals for over 150 years. We are one of the oldest animal charities in the world and the knowledge and experience we have gained has made us credible leaders in our field We deal with some of the most challenging situations that impact the lives of dogs and cats. Weseek to tackle problems at source by working actively with communities and wider society, challenging misconceptions and encouraging owners to take responsibility for their pets and trade animals humanely. We will not shy away from difficult issues.The aim of Battersea Dogs and Cats Homes is to develop and measure our standards of care and service and to expand our services to help more dogs and cats in need.Three objectives of Battersea Dogs and Cats HomeTo expand their people so that more people are aware of their organisation To encourage more people to volunteer for their organisation To raise more money for their organisationCascading objectives is the objective set on the top which flows down into departments to individuals.BHP BillitonBHP Billiton would cascaded throughout their orga nisation by setting themselves to make as certain amount of metals bars therefore they would tell each department to make sure they make the metals within the certain time period. BHP Billiton focuses on increasing productions and reducing cost. They cascaded throughout their business by making a certain amount of profit each day with the products that they are selling.Battersea Dogs and Cats HomeBattersea Dogs and Cats Home would cascade throughout their organisation by setting an aim of how much money has been donated to them and how much dogs and cats they will want to sell every month. They would cascade by fundraising money into their business.SMART objectivesAll businesses need to set objectives, objectives are important they focus organisation. Businesses that have specific aims are usually more successful than those that dont because a business with objectives knows what it is trying to achieve.SMART TARGETSSpecific Measurable manageable Realistic andTime ScaledThe benefit s for smart objectives are to give a target to aim to, ensuring that all marketing actions and efforts are focused on attaining the objective instead of being inefficiently used. They also give businesses and their staff a sense of direction, a glimpse of where theyre going to. This will benefit businesses as they are able to set themselves a goal. The organisational structure for each business helps them achieve their purpose and aims are by making sure that they reach their goals and to reach the purpose of their business. For BHP Billiton the organisational structure would be by making sure that managers employee people who understand their role within the company. mavin method that BHP Billiton can use for their organisational structure is by setting up departments covering the four main areas of business activity such as, the finance, human resources, marketing and operations. BHP Billiton also organise their business with organisation chars, these diagrams that show inwrought structure of the business. They make it easy to identify the specific roles and responsibilities. Battersea Dogs and Cats Home use organisational structure to help them achieve their purpose and aims is by making sure that all their employees are doing the entire right job and are service of process their customers in the right way.To reach their aims they will give each employee a specific job roles and responsibilities. A method that Battersea Dogs and Cats Homes can use to organise their business is by having different functions so that their business is organised in a way that could be understood. It is important for a business organisation to plan strategic aims and objectives. This is because the aims and objectives are the ends that an organisation seeks to achieve. It then has to decide the means it will use to achieve those ends draw up a plan and devise strategy. Many organisations have general or overall aims which they can break down into specific objectives, or target s.By setting aims and objectives, companies give themselves a sense of purposeand direction. This will provide a mannequin around which creates their plans. With a particular plan in place, the company will then be able to set particular targets and monitors its progress towards stretch them. The aims of both business are different as they both try to achieve different aims such as BHP Billiton try to achieve their aim by producing more goods such as metal and mining. Whereas, Battersea Dogs and Cats Home achieve their aim by helping animals have a home and are safe. Both of these businesses are different as they have different ownerships and purpose within their business.